02-11-2013 11:49 AM
I believe when completing the FED return the last section of the interview is Misc. There is a list of special circumstances with checkboxes. One asks if you've received an Identity Protection Personal Identification Number (IP PIN) from the IRS.
Put a check in the box, which unlocks the field to enter their 6-digit IP PIN.
If this doesn't solve your question you can reach product support at 1-800-HRBLOCK, Press 2.