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Member
deegiglio
Posts: 2
Registered: ‎02-11-2014

my emerald card was stolen by my mother and she denies it how do I get a new one??

My emerald card was stolen I dont have any information on the old card what should I do?? She also took all my paperwork and H&R Block wants to cahrge me 20$ for a new packet which I dont have money for what shoudl I do?

Associate
dargar76
Posts: 17
Registered: ‎01-26-2014

Re: my emerald card was stolen by my mother and she denies it how do I get a new one??

[ Edited ]

First thing is to call Emerald Card support and report your card stolen.  You can access all your tax documents from your my account.  If you have not set one up you can do so right away.  Just go to myaccount.hrblock.com.

Member
deegiglio
Posts: 2
Registered: ‎02-11-2014

Re: my emerald card was stolen by my mother and she denies it how do I get a new one??

yes i called yesterday and reported it stolen thank u so much for the help... when I went to h&r block they told me it was too late to issue a new one... but the customer service center helped out alot thank you