02-04-2014 12:16 AM
I was checking out the website the other night, and noticed that you are able to pull up previous years returns. I went into the site again this evening and I am not able to pull those returns but again, Can someone please explain the reason why. I have called into support 4 different occasions and everytime i verify my email, name Last 4 SS and zip I "get disconnected" call back and go thru the speal again.
I also noticed that you are able to down load items online as well and that your agent etc can pull up to prep the taxes for that year etc. Could that Be the reason that I am not able to pull up the previous years?