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Member
southernrblrose
Posts: 1
Registered: ‎02-15-2013

Emerald Card?

I filed in Jan 24 was accepted the third, approved yesterday, and still have not received my emerald card, I'm worried it was never mailed or someone already has it, i don't need any mishaps. How can i know if i had my card mailed? I call customer support they told me after its accepted the card has a week its been well over that.
Community Manager
JerryG
Posts: 1,336
Registered: ‎12-17-2012

Re: Emerald Card?

southernrblrose,

 

Sorry you're having trouble. I know you've called customer support already but that's really your best resource for information. Call 1-800-HRBLOCK, press 0.

 

JerryG