Where's My Refund?

Where's My Refund?

Have you submitted your tax return? Wondering where your refund is? This board is the place to find helpful links to understand the return process and how to use the IRS Where's My Refund tool. If you have a question about how to submit your taxes, please be sure to post general questions in All Things Tax and DIY questions in DIY Products.

Posts: 1
Registered: ‎01-10-2018

Return on Emerald card

I just did the Emerald card advance and processed my taxes this past Monday, 01/08/18.  I was told I was approved for the advance, but I cannot find any information on when I'll get said advance or how much I was approved for.  Please advise.


Thank you!



Trusted Council Member
Posts: 6,191
Registered: ‎02-23-2016

Re: Return on Emerald card

Hi elizabethe575,




Welcome to the H&R Block community.


I would suggest calling support at 1-800-HRBLOCK.  Only a support agent will have the necessary access to give you those kinds of details.  It is possible that the email just hasn't come yet too though.


Note that your tax return has not yet been filed.  The IRS is not accepting any returns until January 29th.



If you have any other questions I'll be glad to help.



Senior Tax Advisor (Tampa, FL)