Have you submitted your tax return? Wondering where your refund is? This board is the place to find helpful links to understand the return process and how to use the IRS Where's My Refund tool. If you have a question about how to submit your taxes, please be sure to post general questions in All Things Tax and DIY questions in DIY Products.
02-22-2018 09:27 AM
Did you try contacting them on Facebook? it seems to be the only way that people can get help with the gift card issue. Love that we have zero response on this forum from "official members". They keep telling people to check with the IRS which is a bunch of rubbish. I'll never be using HR Block again, strictly TurboTax now, they never had service this awful.
02-22-2018 07:52 PM
Got my refund today- no gift card. GREAT. I thought twice about this but trusted H&R Block for so many years and went ahead with it. I BETTER get a gift card within 24-48 hours or the BBB will be involved!
02-22-2018 09:14 PM - edited 02-22-2018 09:35 PM
02-23-2018 08:42 AM
I've received both my refund and the gift card but this is ridiculously concerning that no one here can provide accurate information and they can't seem to provide any information over the phone. There's a document in your taxes that will show that it was deducted from your refund, I'd take them to small claims court if you don't get a refund in time.
02-23-2018 09:43 AM
02-23-2018 12:49 PM
Greetings Good People of HR Block. I received Pare of my Refund Yesterday Feb/22/2018 in my account. Waiting on my Amazon Gift, I shop alot on amazon thats why i opted for the Giftcard Option and the Bonus was also tempting. I would really like to have my Amazon Giftcard on time. Please looking into me getting my Giftcard on time Please email and user name is email@example.com
HARVEY C HODGES
02-23-2018 03:23 PM
Yeah, it's been 48 hours. I even called yesterday (we were shorted a small amount of our refund) and I was told that H&R Block took the money for the gift card + the fees out before finishing off our direct deposit the day before. There is no reason why I shouldn't have received the gift card yet, in my opinion.