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02-12-2014 01:03 PM
Your Emerald Card is immediately active when you leave the tax office. If you would like to register your card through the online banking website, go to http://www.hrblock.com/bank/lp/emeraldcard-login.html. You will go to the "My Block" page. You then need to click on Activate Card next to the Emerald Card icon. You will be asked for personal information first and then card information second. You will then go to the "My Block Page. You can also download the mobile app.
Corey - Emerald Card Team
01-26-2017 09:44 PM
I efile my taxes every year and this is the 1st time I've had an EC. I tried to activate it online, but when I get to the page where it asks for my 1st name, last name, SS#, DOB, it reads in red:
"We couldn't verify the information you provided. Double-check your information and try again."
I've re-entered in all of the correct info everytime to no avail.
What could be the issue?