Financial Products

Financial Products

Questions about financial product options? Find discussions around a wide variety of financial service products here. Looking for your first debit card or a seasoned saver looking for tips to build your bank account, this is a great place to share and learn.

Posts: 1
Registered: ‎01-25-2018

emerald card declined

I was told twice that i can make purchases online for my emerald card and I have tried to pay my t-mobile bill and other bills even tried calling and still have not been able to pay online and over the phone payments with this card. It has also been reset. Why is the card not working and what are other options first time having this card and I already don't like it.

Valued Pioneer
Posts: 4
Registered: ‎01-23-2018

Re: emerald card declined

Hello Tequila33



Welcome to the H&R Block community.

 We apologize for the inconvenience that you are having using you Emerald Card.  Please reach out to card services for further assistance at. 1-866-353-1266.


Thanks Reggie