Financial Products

Financial Products

Questions about financial product options? Find discussions around a wide variety of financial service products here. Looking for your first debit card or a seasoned saver looking for tips to build your bank account, this is a great place to share and learn.

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Pioneer
Posts: 1
Registered: ‎07-03-2015

emerald card closed

I got my tax return today after 5 months of waiting and when I called my card to get the balance, it said my card was closed but then told me what was available to use. My card expired in June and the lady that did my return told me that I would get a card in the mail before it expired, but I never got it. Is there any way possible to pull the money off my card or transfer it to a different card?
Valued Pioneer
Posts: 3
Registered: ‎09-26-2014

Re: emerald card closed

You can contact the number on the back of your card and let them know that your funds are available, but your card has expired and they will send you a new card. or you can go into an open year round HR Block and they will assist you by issuing you a new card on the spot. Hope this help!

Pioneer
Posts: 1
Registered: ‎02-13-2018

Re: emerald card closed

My card is close there is funds still on there how do I retrieve the money off the close card
Moderator
Posts: 273
Registered: ‎11-10-2016

Re: emerald card closed

Contact the Emerald Card support team at the number on the back of your card. They will have access to your account.

 

Harold