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03-05-2018 12:35 PM
So I received my refund on the 22nd but I have not got my Amazon gift card. I have been on the phone every day with H&R Block since last Monday. I was told I had to wait a full 5 business day and call back.. I call back and told I have to wait a full 7 business days before they can push the situation to Tier 2. So day 7 when I call back I got a case number and was told that my information was being put into a spreadsheet and Amazon would send the card. Today when I still did not receive any email I called Amazon and they told me that H&R block has the codes because they were already purchased. I have already called the BBB and IRS and they both can do nothing. The BBB took the complaint and the IRS said that they already released the full funds on their end that this is all an H&R Block issue. I have contacted Help Me Howard because this is not right under any condition. I hope that others will follow and contact their local news to get involved and find out what's going on because at this point there has to be a way they can just take the funds and put in on my emerald card and keep the bonus.
03-10-2018 11:34 PM
Through email or letter in the mail to your home? I filed online and received my refund almost 6 days ago.. still nothing in my email inbox/spam or anything in the mail.
03-15-2018 10:40 PM - edited 03-15-2018 10:45 PM
If you received your Amazon gift card , please share with us how you received it.
How long did it take and in what form...e-gift card??
03-21-2018 05:26 AM