Financial Products

Financial Products

Questions about financial product options? Find discussions around a wide variety of financial service products here. Looking for your first debit card or a seasoned saver looking for tips to build your bank account, this is a great place to share and learn.

Posts: 1
Registered: ‎02-25-2017

Waiting on my Emerald card

It's been almost 2 weeks and I still haven't received my card in the mail, however,  my tax return has already been sent to the card.  I have tried calling, but it keeps asking for the last 4 digits of the card number, but I don't know it cause I don't have it. Can someone help?? 

Trusted Council Member
Posts: 6,191
Registered: ‎02-23-2016

Re: Waiting on my Emerald card

Hi chilltown24,


Welcome to the H&R Block community.


I would give it 1 more week and see if your Emerald card shows up in the mail.  If it doesn't then one thing that you can do is you can go to any H&R Block office and request a temporary card and that will allow you to access your funds.


I'll be glad to help if you have any other questions.



Senior Tax Advisor (Tampa, FL)