Questions about financial product options? Find discussions around a wide variety of financial service products here. Looking for your first debit card or a seasoned saver looking for tips to build your bank account, this is a great place to share and learn.
03-03-2017 12:30 PM
For an online purchase, how do I enter the name of the card?
Last name-BLOCK CLIENT
Additionally some websites won't accept the "&" symbol in the name
03-07-2017 08:14 PM
Welcome to the H&R Block community.
If you're trying to enter the type of card then you should enter "MasterCard".
If you're trying to enter the name on the card then that is the name of the person to whom the card is registered (your first and last name).
If you have any other questions I'll be glad to help.
Senior Tax Advisor (Tampa, FL)
03-09-2017 01:30 PM
Hi, I am trying to purchase something online, this is the 2nd time. & every time i put my information in it tells me there is a card error. Do I use my address? Or an HR block address? How do i do this? Because nothing is working
03-11-2017 09:38 AM
Welcome to the Community. I'm sorry to hear you're having an issue trying to make an online purchase with your Emerald Card. Unfortunately we don't have access to client accounts here in the Community. I would recommend contacting the Emerald Card client support team at the number on the back of your card.
Good luck to you.
03-22-2017 05:32 PM
I know- the cards have very little information on them!
To make a purchase, enter the name the tax return was done in (likely your name or your spouse's name), and the address is the address you gave the rep as your physical address when you did your taxes or applied for the card.