Financial Products

Financial Products

Questions about financial product options? Find discussions around a wide variety of financial service products here. Looking for your first debit card or a seasoned saver looking for tips to build your bank account, this is a great place to share and learn.

Posts: 1
Registered: ‎10-06-2017

Is Emerald Card working?

My Emerald Card is not working. Can not us app to view dunds or anything.
Tax Pro
Posts: 5,606
Registered: ‎02-23-2016

Re: Is Emerald Card working?

Hi Remis,



Welcome to the H&R Block community.


Your best bet here is to call the phone number on the back of your card and speak to a support agent about this since we are all volunteers here and are therefore unable to access client accounts at the community level.  I would give it a day or two first though to be sure that it's not just some kind of system outage or technical issue.