Financial Products

Financial Products

Questions about financial product options? Find discussions around a wide variety of financial service products here. Looking for your first debit card or a seasoned saver looking for tips to build your bank account, this is a great place to share and learn.

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Pioneer
Posts: 1
Registered: ‎03-24-2017

How do i make online purchases with emerald card?

For example, i tried to make a purchase on Amazon, but I was denied. I assume it was because the name on the card is H&R Block Client, but i'm not sure. Anyone have any ideas?

Tax Pro
Posts: 5,198
Registered: ‎02-23-2016

Re: How do i make online purchases with emerald card?

Hi squeak128,

 

Welcome to the H&R Block community.

 

If you have a temporary card then that is the issue.  You have to have a permanent card that you've registered on Emerald online access through your MyBlock account in order to make an online purchase.  Once you have the permanent card your name will be on the front of your card.

 

If you have any other questions I'll be glad to help.

 

Louis,
Senior Tax Advisor (Tampa, FL)