Financial Products

Financial Products

Questions about financial product options? Find discussions around a wide variety of financial service products here. Looking for your first debit card or a seasoned saver looking for tips to build your bank account, this is a great place to share and learn.

Posts: 1
Registered: ‎01-07-2018
Accepted Solution

How do I get a replacement Emerald Card?

I have an open case # how do I get status? And what email do I send evidence material to?

Trusted Council Member
Posts: 6,191
Registered: ‎02-23-2016

Re: How do I get a replacement Emerald Card?

Hi aliusa,




Welcome to the H&R Block community.


All you need to do is call Emerald Card support at 1-866-353-1266 and report your card lost or stolen.  Once you do that you can get a temporary replacement on the spot at any H&R Block office.


If you call the support phone number that I just provided you with they can also answer your other questions.





Senior Tax Advisor (Tampa, FL)