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04-07-2017 08:53 PM
Hi, I've filed my federal tax return and it showed I could get a refund so I paid $55 for H&R block. I did suprise at first because Turbo tax said I had owed tax. But I got H&R checked my information and everything so I decided to pay $55 to file tax here. Now my federal tax return is rejected and turns out I owe tax from the federal but my card has been charged. Is there any way that I can delete my file and get my money back?
04-08-2017 10:01 PM
Welcome to the H&R Block community.
You can correct whatever the error is and re-send your federal return for free. There's no charge to re-send a rejected return.
You do have the option of calling support at 1-800-HRBLOCK and requesting a refund, however I can't make any promises as the use of the software is what you pay for and since you already used the software to file a return so I don't see them giving you one. I'm sure that if they don't offer you a refund they will help you fix the return though.