Questions about financial product options? Find discussions around a wide variety of financial service products here. Looking for your first debit card or a seasoned saver looking for tips to build your bank account, this is a great place to share and learn.
02-22-2017 04:24 PM
02-22-2017 09:51 PM
Welcome to the H&R Block community.
You can get a replacement Emerald card at any H&R Block office, and this is going to be your fastest option. You can also access your Emerald card account through MyBlock and you should be able to request a replacement from there.
The other person who wanted to get an Emerald card may absolutely go to an office and apply on their own. If you want to have them on a joint account though you would both have to be there or you would have to call the support phone number on the back of your Emerald card to get them added.
If you have any other questions I'll be glad to help.
Senior Tax Advisor (Tampa, FL)
02-28-2017 01:28 AM
12-15-2017 10:06 AM
You cannot call the number on the back on the card to have an additional person added as a Joint Card Holder nor can you do it through your My Block Account although there is a option. I am trying to get this resolved so the option which allows a client to do this at home is functional.