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03-09-2017 09:01 AM
03-09-2017 10:46 AM
It sounds like the problem "might" be with the owner/operator of the ATM(s) in question.
If the card works in Mexico for purchases but not at ATMs it sounds like the card is
operating properly but not all ATMs may accept them.
Have you tried to "purchase" some item and ask for cash back from that sale?