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Member
twowheelin
Posts: 1
Registered: ‎01-02-2014

What is H&R Direct and why install?

Just finished installing the tax return software and got prompted to install something called H&R Direct a few seconds later.  What is this and why do I need it? A little description would be helpful. With computer security weaknesses being expoited on an almost daily basis, I'm cautious of any extra software installations these days, especially if I don't know what it's for!!

Community Manager
JerryG
Posts: 1,363
Registered: ‎12-17-2012

Re: What is H&R Direct and why install?

twowheelin,

 

Welcome to the Community. I apologize I missed your question and just noticed you hadn't received any feedback. I checked with our client service team and they told me that H&R Block Direct is a widget that is installed after the software is installed that sends update notifications to the client. Again sorry for the delay in responding.

 

Thanks, JerryG

Member
IRST
Posts: 1
Registered: ‎01-20-2014

Re: What is H&R Direct and why install?

Why is there a fee for this service?  I do not recall a fee in prior versions.

Member
michaelangelo68
Posts: 1
Registered: ‎04-03-2014

Re: What is H&R Direct and why install?

1.  Could we get a reply to the question about fees?

 

2.  The design is misguided.  I don't want an interruption unless/until there's an update.  Presently, I get a screen every day telling me there's nothing to tell me.  You can do better.