Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.
01-09-2018 05:44 PM
There is a difference. I need to connect with a colleague to verify these steps for you. It may be tomorrow before I circle back, but I wanted to acknowledge your message. Stay tuned.
Thanks and have a great evening
01-09-2018 06:27 PM
I have the boxed software DELUXE...i'm wondering if perhaps this option is only available in the Premium version? I have the option of upgrading for $20 but hate to do that if I don't know for sure because otherwise the Deluxe covers all my needs. Thanks in advance.
01-10-2018 05:55 PM
Hi JYF -
Sorry for the delay. Our software program does not have a specific section to enter nonbusiness bad debts. You have a couple options here. First, you can utilize the online program following the steps I provided and, if you choose that route, I can separately provide instructions to obtain a refund for the purchase price of the software you already bought. If you don't want to go that route, you can enter the transaction in the section for "Sales of Collectibles and Other Capital Assets" and take the following steps:
- Enter nonbusiness bad debt - name of debtor in the description box,
- Enter the date acquired as 01/01/2017 (to ensure the loss is treated as a short-term capital loss),
- Enter the amount of the debt in the cost basis section,
- Enter the date sold as the date the debt became worthless during the year,
- Enter the sales price as 0,
- Enter 0 for accrued market discount and disallowed wash sale loss,
- Leave the pull down as no special type,
- Enter 0 for adjustment.
Now you still need to enter the statement that we discussed before. To do that, just complete a statement explaining all of the items listed before. Because you won't be able to include that statement electronically, you'll then need to print your return, include the bad debt statement with it and mail the return following the instructions that are provided in the software when you indicate you'll be paper filing. It will tell you the mailing address and what to attach.
Again, if you don't want to go this route, please let me know and you can utilize the online program.
Thanks and have a great evening
01-10-2018 07:28 PM
Wow. Thanks so much for all your help but I don't understand why both don't offer the same thing. Very disappointing as I have been using H&R Block/Taxcut forever and never had issues. So, if I do it the way you state with the software that I purchased would you guess that things will be "close enough" to be in the right spots that the IRS should not have a problem? Sure wish by next year they would get it straightened out. When I used chat support whoever I was speaking with was giving me such bad information that she shouldn't have that job. Thanks again for your help. i guess I will muddle through with it with the software that I have. I'm sure I will get flagged for an audit LOL
01-11-2018 01:26 PM
Hi JYF -
You're welcome. I apologize for the frustrating experience and I will definitely pass on your feedback for a software enhancement to update this. If you follow those steps, everything will be in the exact place it should be. The only thing that is missing is the ability to include the statement electronically. That is why you'll need to print and mail your return to include it. If you follow those steps, that portion of your return will be exactly as it should be.
On your feedback on the support received outside of the Community, I would like to let you know that the Ask a Tax Adviser service (live chat for substantive tax issues) will reopen 1/15 at 10 central. We've been closed for training, but will be open next week. This is an issue that could be addressed via live chat once it's available.
Thanks and have a great day
02-08-2018 10:41 PM
Hello, I too am using the non-business bad debt entry and found this thread and see that I too cannot efile. Since the program will not allow state to be efiled if federal is not, then I cannot efile at all. I purchased this program, as a long time HR Block/Taxcut user (like the original poster), since it has served me well in the past and taken care of my needs. Seeing that this feature is available in the online version of the service is very frustrating.
I don't see anywhere on the HR Block site a space to contact the company for issues other than this forum. Is there a way to convert my CD based software to the online package so that I can efile my taxes as I have for many years now, or is it possible that the software can be updated so that it works as expected?
02-17-2018 01:38 PM
There is no 1099-S in my Premium H&R Block, 2017. Form 8949 has a Check the Block C in Part 1, and then make an entry in Line 3 (Assume Schedule D as there is no Line 3 on the Form 8949). It won't let me make an entry there.
03-19-2018 01:18 PM
What is the status of this problem? I also have a bad debt that I cannot record and would like a refund of the cost of the product (bought through Amazon, and downloaded) if this has not been resolved.
There is really no excuse that this was left out of the software. It seems it was available last year.
I am not too far into the process and might have to switch to TT.
03-30-2018 05:51 PM
I'm with lfm- Why is there a disconnect between the online program and the download? I know this was included years back in TT, and I do believe last year in the Block download. This is frustrating and unnecessary. I would really like a refund.
04-04-2018 07:40 PM - edited 04-04-2018 07:43 PM
The download version of the software is defective. It's impossible to correctly e-file your taxes with H&R Block 2017 if you have non-business bad debt.
The only option is to e-file it incorrectly and then rely on H&R Block's "free audit support" and "100% accuracy guarantee" when the IRS contacts you. However, it's up to you if you trust H&R Block to represent you in an audit when their software doesn't even know how to file correctly in the first place.