Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.
04-23-2018 08:50 PM
I purchased 2016 software, completed my taxes with an extension. I lost a copy of the software due to computer crash, i was able to save backup of the 2016 return.
I cannot find a software purchase history online.
How do i find that on the website and get a copy of the old software for 2016. I would like to update my 2016 and file this year?
Thanks in advance,
04-24-2018 01:31 PM
Welcome to the Community. You can reach H&R Block client support at 1-800-472-5625. They will be able to access your account online, view your purchase history and assist you.