01-02-2014 11:30 PM
Just finished installing the tax return software and got prompted to install something called H&R Direct a few seconds later. What is this and why do I need it? A little description would be helpful. With computer security weaknesses being expoited on an almost daily basis, I'm cautious of any extra software installations these days, especially if I don't know what it's for!!
01-15-2014 04:50 PM
Welcome to the Community. I apologize I missed your question and just noticed you hadn't received any feedback. I checked with our client service team and they told me that H&R Block Direct is a widget that is installed after the software is installed that sends update notifications to the client. Again sorry for the delay in responding.
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04-03-2014 05:55 PM
1. Could we get a reply to the question about fees?
2. The design is misguided. I don't want an interruption unless/until there's an update. Presently, I get a screen every day telling me there's nothing to tell me. You can do better.