DIY Products

DIY Products

Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.

Reply
Highlighted
Pioneer
Posts: 1
Registered: ‎12-26-2017

Support unavailability

No matter how i try to reach the digital support, all i end up with is "Call back during normal hours".  Is the support team unavailable until January, 2018?

Moderator
Posts: 273
Registered: ‎11-10-2016

Re: Support unavailability

dd70603,

 

Welcome to the Community. I'm sorry to hear you're having issues reaching digital support. The team is available currently from 7 am - 7 pm, Mon-Fri. You can see the year-round support hours on the H&R Block website here: https://www.hrblock.com/customer_support/self_serv/contact_options.html

 

Harold