DIY Products

DIY Products

Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.

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Member
Posts: 1
Registered: ‎04-18-2017

REJECTED Previous Year AGI

My e-filed state taxes were rejected because "your prior year AGI does not match records".  This amount is auto-populated by H&R block and I was never shown or asked to verify while completing 2016 taxes.  How could it not match? How do I fix something I didn't enter and cannot access?

Associate (Pioneer)
Posts: 59
Registered: ‎04-17-2017

Re: REJECTED Previous Year AGI

Hi karala - 

 

I've sent you a private message to address your issue. Please reply back for further instruction. 

 

Thanks,

Rachael 
H&R Block Associate 

Member
Posts: 2
Registered: ‎04-18-2017

Re: REJECTED Previous Year AGI

I have the same problem, but was rejected when filing the Federal return (not state).  I would appreciate getting a private message similar to the one sent in reply to the originator of this thread.  Thanks!