DIY Products

DIY Products

Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.

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Pioneer
Posts: 2
Registered: ‎02-02-2017

How to upgrade Deluxe 2016 to Business 2016

I need Form 8911 Alternative Fuel Vehicle Refueling Property Credit that is supported only in Business version.

 

How do I upgrade from Deluxe version to Business? 

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Pioneer
Posts: 2
Registered: ‎02-02-2017

Re: How to upgrade Deluxe 2016 to Business 2016

I just called customer service and talked to Edgar. what a nice experiance. Very knowledgable, very proffesional and solved my problem in no time.

I had to uninstall current Deluxe version and download new one  (he emailed me a link).

 

HrBlock, Edgar is great asset on your team and he saved you one upset customer who almost switched to competitor.

 

Thank you Edgar and keep doing good job one customer at a time.

 

 

 

Pioneer
Posts: 1
Registered: ‎03-26-2017

Re: How to upgrade Deluxe 2016 to Business 2016

What phone number did you call?

Moderator
Posts: 204
Registered: ‎11-10-2016

Re: How to upgrade Deluxe 2016 to Business 2016

smcewan,

 

Welcome to the Community. You can reach client support for assistance at 1-800-HRBLOCK (1-800-472-5625).

 

Harold