DIY Products

DIY Products

Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.

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Pioneer
Posts: 1
Registered: ‎04-29-2018

Having trouble downloading/installing states

I've put a return on extension and got to working on it this weekend. 


I can't seem to install a single state return. I've prepared returns for AZ residents successfully, and efiled seamlessly. PA, same. But this return is for a MI resident, so I'm buying MI and trying to install it... except nothing. 


I've had similar issues installing the updates earlier. 

 

Ended up reinstalling the program. Same thing, it's not reading that I bought MI. 

 

So I'm now trying to reinstall the current states - it uninstalled the states all right, but it's not reinstalling anything!

 

Frustrated... and need to get this return done.