DIY Products

DIY Products

Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.

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Pioneer
Posts: 1
Registered: ‎01-15-2018

Re: HR Block 2017 won't install

Matt, I don't see how to send you a private message either but I would like the link/instruction for fixing this issue. I am also using the promotional usb and receiving the datemismatch error. 

 

Thanks,

Eric

Pioneer
Posts: 2
Registered: ‎04-13-2015

Re: HR Block 2017 won't install

Same issue....

Valued Pioneer
Posts: 3
Registered: ‎01-16-2018

Re: HR Block 2017 won't install

I have the same issue. I received the usb in the mail today. Started the install, paid for the software, then got the message about date mismatch. Need link to download the install file. Thanks.

Pioneer
Posts: 1
Registered: ‎01-17-2018

Re: HR Block 2017 won't install

I am also getting an error message  DateMismatch error.  please let me know how to fix it

Valued Pioneer
Posts: 3
Registered: ‎01-16-2018

Re: HR Block 2017 won't install

I called 1-800-hrblock. Worked through menus and got to someone who sent me an email with a link to download the software I had already paid for. It all works, now. Problem with mailed usb stick loader.

Highlighted
Valued Pioneer
Posts: 3
Registered: ‎01-16-2018

Re: HR Block 2017 won't install

I called 1-800-hrblock. Worked through menus and got to someone who sent me an email with a link to download the software I had already paid for. It all works, now. Problem with mailed usb stick loader.

Associate (Pioneer)
Posts: 45
Registered: ‎01-15-2018

Re: HR Block 2017 won't install

Hello everyone,

 

 

Danno01, we are happy that you were able to have your issue resolved. If you have any other questions don't hesitate to ask.

 

For everyone else, if you are still have issues you can call the 1-800-HRBLOCK line and we can get you new download links. Thanks!

Vanessa
Social Media Rep, Kansas City, Mo
Pioneer
Posts: 1
Registered: ‎01-27-2018

Re: HR Block 2017 won't install

Yeah, I'm trying to install state, but the state installer they sent me apparently doesn't want to install to drive F even though that's where I installed HR Block 2017 federal.    I'm going to have to track down tech support again in order to work around this bug.

Associate (Pioneer)
Posts: 61
Registered: ‎01-19-2018

Re: HR Block 2017 won't install

Good Afternoon Everyone

 

If you're having issues with the software program, please contact the Digital Software Support at 888-482-9288 and we'll be glad to assist you. With every system being different, we have different troubleshooting steps that we can look at it to see which one best works. 

 

Thanks

Ashley J

Social Media / Senior Support Specialist
Pioneer
Posts: 1
Registered: ‎02-09-2018

Re: HR Block 2017 won't install

Greetings, When I try to run for the first time after install it just continually says checking for important notifications and eventually comes up, program not responding. I tried uninstall/reinstall as well as compatibility mode in windows 8. I have an HP laptop 64bit with windows 10. None of the tips on the message board are working for me.

  I am currently deployed in Kabul, Afghanistan. I have been using HR Block software from purchased discs for about ten years and never have had an issue until now. Any help is appreciated. Thank you.