Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.
01-29-2016 04:54 PM
I used hr software and created an account the last 2 years, but no history is showing on my block? How can that be? My computer crashed and I need a copy of last years taxes. IRS wants $50!
01-30-2016 09:02 AM
Check out this article in the Community that may be of help to you: http://community.hrblock.com/t5/Community-Library/How-do-I-access-past-years-tax-returns/ta-p/50520
02-02-2016 05:28 PM
I asked for the IRS summary, but I have used H&R software for the past few years, and my history is not showing! I really realy on this now more than ever since my computer crashed. How / who can I ask to find out where my information is? It has to be on file with H&R somewhere, right? It can't be gone!
09-24-2017 10:55 PM
09-26-2017 07:39 PM
Welcome to the H&R Block community.
There is only way to get around a log-in that won't work when the issue is your username and you're unable to do an e-mail reset, and that's to create a new H&R Block account. When you create a new user account your information will become available once you pass the identity/security check in your new account.
First though, have you correctly entered the letters in your username as uppercase and lowercase letters (case-sensitive)?
Senior Tax Advisor (Tampa, FL)