Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.
04-12-2017 01:37 AM
I have paid for State download software after I'm done with Federal Tax return, But when I click on the State to download, I didn't see any link . Anybody can help with how I can download State software ????. I got the email confirmation for the payment, but there's is no link to download in email too . Too bad.
Solved! Go to Solution.
04-12-2017 01:23 PM
Welcome to the H&R Block community.
You've got a couple of options here. You can call support at 1-800-HRBLOCK for assistance. You can also go to your state's department of revenue website and see if they offer free file through the state. Many states have the option to file your state return for free on their DOR website.
If you have any other questions I'll be glad to help.
Senior Tax Advisor (Tampa, FL)
04-17-2017 08:26 PM
I'm having this issue as well. I would like to keep everything together and file with the HR Block software given it has taken my money twice now to file State through this software............
04-17-2017 08:47 PM - edited 04-17-2017 08:49 PM
Hi Tyconuong & 4l-
From within your software, please follow the steps below:
If you have previously installed, or attempted to install the state program, follow the steps below:
If you need additional assistance, please contact our software Product Support team at 1-888-482-9288, or follow the steps below to access chat:
Thanks for choosing H&R Block!
H&R Block Associate
04-18-2017 11:08 PM
Thanks RachaelP for your help .
I have called to the service center, a lady has sent me a link to download the State software . I came to pay twice and she helped me to refund it back. Thanks all. But the problem is, HR Block didn't let us E-file the tax return of a prior year ( 2015) . And I don't have any IRS PIN number from year 2015 , this make me can't EFILE my tax return 2016 too
04-18-2017 11:11 PM
Thanks Louis, I have called support and got help already . On;y one thing more, how can I get the IRS Pin so I can Efile my tax return 2016 ( due to I didn't have any IRS Pin from year 2015) . Please let me know if you can help . Thanks in advance
04-18-2017 11:15 PM
Hi Tyconuong -
If you filed a 2015 return (whether e-file or print/mail), you'll just need your 2015 AGI (rather than the IRS PIN). The AGI can be found on line 37 of your 2015 Form 1040. Then, you'll self-select a PIN for 2016.
If you need help, send me a private message (click on RachaelP to see this option) with your full name, phone number, email and ZIP code and I'll assist.