Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.
01-11-2018 06:12 PM
I get the following message in the Accuracy Review Results:
01-11-2018 06:23 PM
Welcome to the H&R Block community.
If you have the name of a locality entered on your W-2 then you have to enter you local wages (wages earned within that locality) and any withholdings you have for that locality as well. The software will not accept blanks or zeroes if you have the name of a school district or county or other identifying information for a locality entered.
This could be coming from your general information or from your W-2 on the federal return. You're positive there is no locality information on the W-2 in the software right? Especially in Box 20? What city do you live in? If you live in a locality that imposes an income tax then boxes 18, 19, and 20 must be completed.
The other possibilities here are that you mis-checked something in the interview or that the software isn't working correctly. But let's see if we can figure this out first.
Senior Tax Advisor (Tampa, FL)
01-24-2018 12:51 AM - edited 01-24-2018 12:53 AM
I'm having the same issue.
Here's how I have it now:
Box 14: CASDI (with $ amount)
Box 18-20: blank
In my W-2, boxes 18-20 are blank.
But it gives me the error. Could you help?
I live in San Francisco, CA
01-24-2018 02:46 PM
Thank you for reaching out to us. Below is some steps you can take to fix the issue.
If you are still having issue please feel free to reply back or contact us at 1-866-606-3400.
02-02-2018 12:01 PM
Good Morning Everyone.
Here are the steps again to remove this error message. If you still continue to have issues, please let us know.