DIY Products

DIY Products

Whether you’re an experienced do-it-yourselfer or doing your own taxes for the first time, this is your place to learn and share. Here you’ll find information and resources for using H&R Block’s online and software DIY solutions. You’ll also find links to more information to assist you on your DIY journey.

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Pioneer
Posts: 1
Registered: ‎04-16-2018

2017 Premium tax software

When I attempted to check my return for errors, I discovered that I have completed my return in "read-only" format.  I attempted to download the software to my mac and update the software as required - I am unable to do either.  I have found online complaints that this software is known for failing this process - I need immediate assistance with the download and update, please.

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Associate (Pioneer)
Posts: 149
Registered: ‎04-13-2017

Re: 2017 Premium tax software

This usually occurs when the install on Mac was incomplete. We will need to walk through uninstalling and reinstalling the program with you. Please give us a call at 1-800-HRBLOCK so we can further assist you.

- Matthew
Business Analyst, Kansas City, MO