How do I access chat?

Started ‎11-09-2017 by
Modified ‎11-09-2017 by

How can I access chat?


If you're using the H&R Block Online product:

  • Click Chat Now. 
  • Click Get Program Help.
  • Click Get additional help at the bottom of the search results.
  • Press Enter.
  • Scroll down and type something in the search box.
  • Click Help Center at the top of the screen.

If you're using the H&R Block software:

  • Click Help on the left of the screen. 
  • Click Customer Support. 
  • Click Click Here next to step 2. 
  • Click Get Started under Need Support Using The Program. 
  • Scroll down the page and click Contact Us under Still haven’t found what you’re looking for? 
  • Click Go to My Block under Contact Options. 
  • You will be prompted to create or login to an account. Click Create Account. 
  • Scroll down and click Get Assistance. 
  • Scroll down and click Contact Us. 
  • Click Chat Now.