Like the title says, from the filing process and tax questions to tax policy and reform, you can search and share All Things Tax here. This is the place to find answers to all your general questions that don't fall under the other categories. And just a reminder: questions about software or online filing should be posted in DIY Products.
03-01-2018 03:57 PM
Welcome to H&R Block Community.
I see that this has been a frustrating process. Unfortunately, the IRS changes the tax forms each year, which means we have to make changes to our system. If you used H&R Block in 2016, you should be able to import the information from your 2016 return to get started with your 2017 return. Some information, even if imported, will need to be verified by the taxpayer. If you are having an issue with importing your 2016 return, please feel free to reach out to an agent so that we can assist you in real time with this issue.
You can follow the instructions here to get to the chat program: https://community.hrblock.com/t5/Community-Library/How-do-I-access-chat/ta-p/94368
I hope this helps you out!
Tax Research Specialist