All Things Tax

All Things Tax

Like the title says, from the filing process and tax questions to tax policy and reform, you can search and share All Things Tax here. This is the place to find answers to all your general questions that don't fall under the other categories. And just a reminder: questions about software or online filing should be posted in DIY Products.

Posts: 1
Registered: ‎02-04-2014

emerald card

i did my taxes at h$r block and was giving an emerald card after i went online to check the emerald card and it is saying it is not an active card

Associate (Council Member)
Posts: 2,518
Registered: ‎12-17-2012

Re: emerald card



Welcome to the Communty. There should be a customer service number on the back of your card. I would recommed you call that number for assitance.


Thanks, Jerry

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Posts: 2
Registered: ‎02-05-2014

Re: emerald card

I have called that number and was told that there are others with issues concerning pins and inactive cards. After activating my card 4 days ago I called to check activity and balance. I had to reactivate the card. I was told this is because I ordered a personalized card and will have to wait until it is received to have access. Major concern for me at this time.

Esteemed Pioneer
Posts: 14
Registered: ‎02-01-2014

Re: emerald card

The card they give you is a temp card and if your refund comes before the personalized card like mine did last year, it just goes on temp card until you activate the new card. It then will transfer the funds to your new card, do not worry.