Like the title says, from the filing process and tax questions to tax policy and reform, you can search and share All Things Tax here. This is the place to find answers to all your general questions that don't fall under the other categories. And just a reminder: questions about software or online filing should be posted in DIY Products.
04-21-2017 08:57 PM
Welcome to the H&R Block community.
This sounds like a technical issue. Your best bet is going to be to call support at 1-800-HRBLOCK for assistance.
If you have any other questions I'll be glad to help.
Senior Tax Advisor (Tampa, FL)