Like the title says, from the filing process and tax questions to tax policy and reform, you can search and share All Things Tax here. This is the place to find answers to all your general questions that don't fall under the other categories. And just a reminder: questions about software or online filing should be posted in DIY Products.
03-12-2018 11:02 PM
My tax return has been rejected multiple times because my AGI/pin doesn't match with what the IRS has on file; however, I did not file taxes last year so I don't understand what I should do.
03-12-2018 11:44 PM
Hello, jujubbee, and welcome to the community.
I can understand your frustration - I have had a few clients in the office here whose returns were rejected for the same mismatch reason. There should be a screen somewhere in the process of doing your number entry where it asked about your prior year's return. On that screen, if you check the box that says something to the effect that you didn't file last year, that should eliminate the mismatch problem. If your return still gets rejected, try entering a zero in the prior year AGI box, and leave the pin box empty.
Hope that helps!
03-13-2018 10:31 AM
Thanks for the response!
Yeah, I've been checking the option that states I didn't do one last year, and the only pin I really need to do is the 5-digit e-signature. There's no where to put previous AGI/5-digit self-select.
03-14-2018 03:19 AM
There is a box just before you e-file that ask for the prior year's AGI. I had to place $0 for a return I did and it was accepted by the IRS. Go back to the beginning of the filing page and start over; it's there.
03-14-2018 02:22 PM
Do you press the option that you did file last year?
The box doesn't appear if I said I didn't file, when it did for when I said I did, it still got rejected when I put in $0.
I'm using the free file edition, do you think that has any effect?
03-14-2018 06:32 PM - edited 03-14-2018 06:38 PM
I just went through the motion of e-filing and the AGI box was there and it already had AGI for one spouse, but not the other, but had a box to enter for the non filing spouse. The program actually stated that because it had no data on the non-filing spouse that it would use $0 or it said to use $0. I can't replicate it because I already e-filed the return.
I used the Premium version and was able to put $0 for the spouse AGI because he did not file last year, so not sure if the free online could be the issue. You may want to call the help desk and see what they say.
If you call and solve the issue, please report back the final outcome just in case others have the same issue.
03-14-2018 07:21 PM
I have a related issue -
when filing a joint return, there is only one box for Adjusted Gross Income. Although it is automatically filled in correctly with the previous year's AGI, the IRS rejects it with the rejection code "32-FD-IND-032-04 - Spouse's AGI does not agree with IRS".
This is the sixth year in a row I have had to mail in my Fed and State returns - it is Very Frustrating.
If there is a work-around, then it would be extremely helpful if the explanation was written into the software screens!!
I think this issue is unique with H&R Block software.