Like the title says, from the filing process and tax questions to tax policy and reform, you can search and share All Things Tax here. This is the place to find answers to all your general questions that don't fall under the other categories. And just a reminder: questions about software or online filing should be posted in DIY Products.
12-17-2017 01:42 PM
I began and nearly completed my 2016 Taxes in May. I meant to go back through and do a final audit of my submission and got busy and put if off.
Now when I log onto my HR Block account I cannot access the 2016 Tax program or see what I have saved or submitted so far. I know I can paper print the forms off the IRS website and I am too late to E-file. My question is, is it possible to access my 2016 info? When I try to it says I have to validate my identity, when I enter my credentials it errors out and doesn't let me see anything I entered for 2016
I'm willing to go to an HR Block office to complete it. I'm curious if the HR Block office will have access to my info. Also, is it possible to download the 2016 program? I don't see that option on the site either and prefer to redo it that way (Assuming I can find all my info again). Luckily I'm getting a refund.
12-17-2017 05:19 PM
Welcome to the H&R Block community.
The good news here is that since you're due a refund you actually have 3 years from the original due date of the return to file it and you'll still get your refund.
You may have to redo the return though. Your returns appear in MyBlock once they've been filed, so the reason that you're not seeing your tax return is because it was never filed. Had e-file not already ended for 2016 you would be able to pick up wherever you left off in the online software, however the online software has been changed over to 2017 and that's why you can't access it that way.
A tax professional at an H&R Block office can only access an online return if you send it to them to review using "Best of Both", so nobody at an office is going to have access either. A tax professional at an office would be able to help you get it done if you bring them all of your information though.
Your best bet at accessing what you had already done is to call support at 1-800-HRBLOCK and request further assistance. I can't promise anything, but if anyone can retrieve your information it will be a support agent.
You can download the 2016 software if you would like. You'll of course need to print and mail the return to the IRS once it's completed.
If you have any other questions I'll be glad to help.
Senior Tax Advisor (Tampa, FL)
01-30-2018 08:29 AM
You can download past year's editions of the software on the H&R Block website here: https://www.hrblock.com/tax-software/updates-back-editions.html