02-10-2014 08:47 AM
I have filed my federal return and already have m return deposited on my Emerald Card. I have tried repeatedly to go back and file my Louisiana state return. There is nowhere to click for this. Now it's telling me I have to file my federal return first. I already did that. I'm having SO MUCH trouble with the HRBlock online software this year. Even after I've received my federal return, the thing still says it has no information on my status Now I can't file my state return? What am I supposed to do? Is there a date that filing begins? Why is it telling me I have to file my federal return? I have used HRBlock online for a few years now and never had this kind of trouble before. What happened?
I called customer service, waited for what felt like forever with no answer. I know it's tax season, but I really need help with this.