All Things Tax

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Pioneer
Posts: 1
Registered: ‎02-27-2013

Emerald Card

Why is it now that when I go into my account I cannot pull up my card or any information about it, it's like it all just dissapeared.

 

Community Manager
Posts: 1,700
Registered: ‎12-17-2012

Re: Emerald Card

Here is the link to the Emerald Card customer service options:  http://www.hrblock.com/bank/customer-support/contactus.html

 

JerryG

Community Manager

Valued Pioneer
Posts: 3
Registered: ‎02-27-2013

Re: Emerald Card

Ok, so I go to sign up for being able to control my emerald card and it takes me back into the dashboard, which is now usless for that.

Valued Pioneer
Posts: 3
Registered: ‎02-27-2013

Re: Emerald Card

Sorry Jerry, your link pushes me right back into the Dashboard. Anyway we can get the development team to put it back the way it was until someone QA's it?

Valued Pioneer
Posts: 3
Registered: ‎02-27-2013

Re: Emerald Card

Alright, my issue was a little different. It seems when they shut off the default card, they shut off my personlized card. I can see everything now.